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e.DO People Learn Robotics Forums Software Windows app problem

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  • #23806

    Hi!
    I’m having some issues to connect the e.Do robot using the windows app on a PC. I keep receiving the error message: “Connection to e.Do failed. Check IP address”.
    I followed the manual instructions changing the ip address on my pc, but with the same result. I also tried with both ethernet and wifi, but the issue perisists.
    How can I solve this problem?
    Thank you
    Federico

    #24266
    Comau
    Keymaster

    Dear Federico,
    it seems a connection problem, you can contact our Customer Care service.
    Here in the attached link you can find the support page, write your problem and we will contact you as soon as possible:
    https://edo.cloud/support-and-contacts/#Aftersales_support
    Thank you! 😉

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